Reservations

Reservation Policies

• All reservations must be made in advance through our website, phone, or authorized booking channels. A confirmation email or message will be sent once the booking is successfully completed.
• Customers are responsible for providing accurate pickup and drop-off details. Incorrect information may result in delays, additional charges, or cancellation of the trip.
• Free cancellation is allowed up to 24 hours before the scheduled pickup time. Cancellations made within 24 hours may be subject to a cancellation fee.
• In case of flight delays, customers must inform us as early as possible. We will make reasonable efforts to adjust pickup time based on availability.
• Waiting time beyond the complimentary period (if applicable) will be charged at standard hourly rates.
• Payment must be completed prior to or at the time of service, depending on the selected payment method. We accept major credit/debit cards and approved digital payment options.
• The company reserves the right to refuse service in cases of misconduct, unsafe behavior, or violation of booking terms.
• Prices may vary depending on distance, vehicle type, duration, and special service requests. Additional services requested after confirmation may incur extra charges.
• Customers are responsible for ensuring that the number of passengers and luggage matches the selected vehicle capacity.
• By confirming a reservation, you agree to comply with all company policies and applicable local transportation regulations.